Privacy Policy

Our Commitment

BackerLens is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information. We comply with applicable data protection laws.

We do not sell your personal data. Your data is used only to deliver and improve the BackerLens service.

Information We Collect

Account information:

• ›Email address and (optionally) phone number
• ›Display name and avatar (optional)
• ›Basic public profile fields when you sign in via a third-party identity provider

Usage data:

• ›Projects viewed, items favorited, search keywords
• ›Device type, operating system, browser version (anonymized)
• ›Feature usage frequency and session duration, used for product improvement

Payment information: Subscription payments are processed by third-party payment providers. We do not store your card numbers or payment credentials.

How We Use Information

• ›Provide and continuously improve the BackerLens sourcing radar
• ›Send subscription reminders and important product updates
• ›Process subscription payments and issue receipts
• ›Respond to your support requests
• ›Detect and prevent fraud, abuse, and security incidents
• ›Comply with legal obligations

Storage & Security

Data is encrypted at rest with AES-256 and in transit with TLS 1.3. Servers run on compliant cloud infrastructure with automated backups and access logging.

• ›Passwords are hashed with bcrypt — we cannot read your plain-text password
• ›Two-factor authentication (2FA) is supported for account hardening
• ›Access logs are retained for 12 months for security audit
• ›Tenant data is logically isolated between accounts

Information Sharing

We share data only with trusted third parties strictly necessary to operate the service:

• ›Payment processors — to handle subscription payments (PCI-DSS certified)
• ›Cloud infrastructure providers — for storage and compute
• ›Email/SMS providers — to deliver notifications

All third parties operate under data processing agreements and are prohibited from using your data for their own purposes. We do not share personal information with advertisers or data brokers.

Your Rights

• ›Access — request a copy of the personal data we hold about you
• ›Correction — request that we correct inaccurate or incomplete data
• ›Deletion — request permanent deletion of your account and associated data
• ›Portability — export your data in a machine-readable format
• ›Withdraw consent — opt out of non-essential data processing at any time

To exercise these rights, email [email protected]. We respond within 30 days.

Cookies

BackerLens uses essential cookies to maintain your session, plus optional analytics cookies to improve the product. We do not use ad-tracking cookies or third-party behavioral tracking. You can manage cookie preferences via the banner shown on first visit.

Policy Updates

For material changes, we will notify you by email or in-app notice at least 15 days before they take effect. Continued use of BackerLens after that date constitutes acceptance. The latest version is always available on this page.